Boots announces change to Advantage Card small print – customers could risk losing points

Boots has contacted its Advantage Card customers with an update to the terms and conditions. From summer, those who haven’t used their card in a year when making a transaction will lose their points. Previously, customers had two years before their points were removed.

In an email to customers, Boots said: “Thank you for being one of our valued Boots Advantage Card members.

“Whilst it won’t impact you as a regular Boots shopper, we need to let you know that we’re updating our Boots Advantage Card terms and conditions.

“From 20th June 2022, we will remove Boots Advantage Card points from accounts that haven’t been used* for one year, instead of the current two-year period.

“As long as you shop with your Boots Advantage Card at least once a year, your points will always be there ready for you to use them.”

Boots Advantage Card is a loyalty scheme that allows cardholders to earn points in-store which can, in turn, be used to purchase items when shopping in one of their stores.

It is one of the most popular loyalty card schemes in the UK with 14.7 million active members.

Earlier this year we relaunched our Boots Price Advantage offers to Advantage Card members to help shoppers get more out of life for less.

This programme gives all Advantage Card members even bigger savings by being members of the loyalty scheme, offering exclusive offers on hundreds of products each month.

This sees anyone with an Advantage Card get exclusive discounts on around 150 products each month.

All shoppers have to do is hand over their Advantage Card and if their product qualifies, they pay a lower price.

In order to identify which products are in the Price Advantage each month, a pink sticker will be featured.

The deals are the same across all Boots stores and online, while stocks last.

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